HomeFinanceHelcim Review for 2021: Features, Pricing, Alternatives

Helcim Review for 2021: Features, Pricing, Alternatives

If you’re trying for an all-inclusive service provider service supplier, take into account Helcim. Its clear pricing, Helcim Commerce platform and extra capabilities make it a sound alternative for a wide range of small-business homeowners. Here’s what you should know to resolve if Helcim is perhaps a superb match for your small business.

As a full-service service provider providers supplier, Helcim provides you entry to quite a lot of completely different capabilities — all of which allow you to course of buyer funds and handle your small business.

Merchant account

To work with Helcim service provider providers, you first submit a service provider account software, and when you’re accepted, you obtain a service provider account for your small business. This service provider account lets you settle for bank card funds (and debit too) — together with Visa, GraspCard, Discover, American Express, JCB and China UnionPay — from clients. Using Helcim means you don’t need to open a separate service provider account with a financial institution, however you do need to apply for a service provider account and Helcim reserves the appropriate to reject your software. Helcim’s Acceptable Use Policy particulars a listing of prohibited companies that it will not present providers. This record contains “high-risk merchants,” like telemarketing corporations, web playing suppliers, telemedicine providers and extra.

Credit and debit terminals

If you run a brick-and-mortar retailer and want to just accept bank card funds in individual, Helcim affords a wide range of completely different terminals for you to select from. Helcim affords these bodily terminals at a one-time value and doesn’t lock you right into a long-term gear lease. Terminal choices from Helcim embrace:

  • Helcim Mobile Card Reader: Compatible with Apple and Android gadgets, connects through audio jack.

  • Wired Countertop, Ingenico DESK3500: Chip card reader (chip and PIN/EMV).

  • Short-Range Wireless, Ingenico iWL220: Bluetooth terminal for pay-at-table functionality.

  • Long-Range Wireless, Ingenico iWL250: Built-in SIM card, settle for funds from virtually anyplace (requires further knowledge plan).

With all of its {hardware} merchandise, Helcim features a one-year cost-free alternative. If you’ve got have already got a terminal, Helcim affords a terminal trade program. For $75 per trade, you possibly can ship in your present {hardware} in trade for a refurbished terminal from Helcim — programmed and ready-to-go when it arrives. Only sure terminals are eligible for this program, so that you’ll wish to work with Helcim straight should you’re seeking to make the most of its terminal trade.

Mobile app

As a part of the Helcim Commerce platform, you get entry to the Helcim cell app for iPhone, iPad or Android gadgets. With this app, you need to use the cell card reader {hardware} to course of funds straight in your cell gadget. Although you need to use the bodily cell card reader, you too can manually enter buyer bank card data into your gadget. Helcim lets you obtain the app to an infinite variety of gadgets, and your knowledge will mechanically sync throughout them.

Virtual terminal

In addition to the bodily terminal choices Helcim affords, its service provider providers additionally features a digital terminal so you possibly can settle for funds in your pc. Using its internet interface, you possibly can log in from any gadget that has web entry and authorize bank card transactions in actual time. With the digital terminal, you manually enter the shopper’s bank card data in addition to further data (billing and transport addresses, invoicing, and so forth.) should you select to take action. You can ship buyer receipts through e mail or print them. The digital terminal additionally lets you carry out refunds and voids, arrange recurring funds, view transaction historical past and settle for different kinds of cost (money, checks, financial institution deposits, ACH funds).

Point-of-sale (POS)

Point-of-sale performance is included as a part of the Helcim Commerce service provider platform. Using the web-based model of Helcim Commerce or the cell app, you’ve got the flexibility to take a look at your clients and monitor stock, funds, gross sales traits and clients. You can obtain the cell app on as many gadgets as you want, and your knowledge will mechanically sync — plus, it can hook up with the entire data saved within the Helcim Commerce platform. You also can create limitless consumer accounts for workers.

Helcim’s POS inclusion provides you the flexibility to customise your personal checkout, offering templates you could regulate and that can sync throughout your whole gadgets. Your Helcim point-of-sale can combine with your whole completely different {hardware} choices: the cell card reader and different bodily terminals, in addition to suitable printers, money drawers and barcode readers.

Hosted cost pages

Accept funds by yourself web site utilizing Helcim’s hosted cost pages. These pages permit you to settle for funds, register clients, save bank cards and subscribe customers to recurring cost plans. These cost pages are totally customizable: You can change the information fields in addition to the design. The hosted cost pages may even be used as a full buying cart system. You can use these pages so as to add “buy buttons” to your web site with out having to allow the total Online Store. Customers will have the ability to add and take away objects from their cart, taxes and totals might be calculated and transport integration is supported.

Payment gateway API

If you should add bank card processing to further purposes you are able to do so with Helcim’s cost gateway API. The cost gateway API lets you authorize funds, void transactions and handle your batches from the Helcim Commerce platform. You can combine this gateway with a buying cart, billing system or different suitable third-party software program.

Helcim Commerce

Helcim Commerce is the software program platform that connects all of those components of Helcim service provider providers. You can entry Helcim Commerce on the internet or in your cell gadget utilizing the Helcim Commerce app. Through this platform, you’ve got entry to your service provider account, your whole cost processing capabilities and your point-of-sale system. Depending in your particular plan, Helcim Commerce additionally provides you entry to further capabilities like on-line invoicing, a product catalog and stock administration system, a buyer administration system and credit-card vault, a subscription administration and recurring processing device, third-party integrations and a completely hosted on-line retailer.

Helcim Commerce permits for an infinite variety of customers, and you’ll dictate consumer roles and supply enhanced consumer safety. You can use your Helcim Commerce account throughout a number of enterprise places, accessing your whole data no matter the place you might be or what gadget you’re utilizing. You can totally customise your platform, from e mail templates to your CMS. Helcim Commerce additionally helps a number of service provider accounts on the platform.

Here’s what’s included in every of the plan choices:

Helcim Retail Plan

This plan is for enterprise homeowners who function a brick-and-mortar retailer, like a retail store or restaurant. The Helcim Retail Plan contains the next:

    • Unlimited customers and entry controls.

    • Advanced reporting instruments.

    • Visa, GraspCard and Amex service provider account.

    • In-person bank card processing (EMV/Swipe).

  • Mobile apps and point-of-sale.

    • Product catalog and stock administration.

    • Invoicing, PDF and customized emails.

    • Customer relationship supervisor.

    • Card vault and tokenization.

  • Security and fraud prevention.

    • PCI Level-1 hosted setting.

    • Data backups and redundancy.

Helcim Online Plan

This plan, then again, is for enterprise homeowners who function an e-commerce enterprise. The Helcim Online Plan contains:

    • Unlimited customers and entry controls.

    • Advanced reporting instruments.

    • Visa, GraspCard and Amex service provider account.

    • Online and e-commerce bank card processing.

    • Helcim.js (developer device for including funds to your web site).

  • Mobile apps and point-of-sale.

    • Product catalog and stock administration.

    • Invoicing, PDF and customized emails.

    • Online invoicing funds.

    • Customer relationship supervisor

    • Card vault and tokenization

    • Self-service buyer portal

    • Domain internet hosting and SSL certificates.

    • Third-party transport providers integration.

    • Recurring plans and subscriptions.

    • Prorated and metered billing.

  • Security and fraud prevention.

    • PCI Level-1 hosted setting.

    • Data backups and redundancy.

If you want each retail and on-line capabilities, you should purchase each plans collectively. Then you’ll have entry to the entire options that Helcim service provider providers has to supply. Additionally, with any Helcim account, Helcim offers 24/7 customer support, in addition to entry to assist assets and tutorials.

There are a number of particular person items so as to add up when trying on the whole value of Helcim service provider providers. The final worth of Helcim for your small business might be made up of the price of your plan, your cost processing prices, any {hardware} you require and any further service provider providers you need. Helcim is understood for its clear pricing, and all of its pricing data could be discovered on its web site. It doesn’t cost hidden charges, not like many service provider service suppliers.

Plan pricing

Helcim plans run on a month-to-month cost system, which means you pay a set price each month and are usually not caught in an prolonged contract. You can cancel your Helcim account at any time with out incurring a cancellation price.

The Retail Plan prices $15 per thirty days and the Online Plan prices $35 per thirty days. If you want retail and on-line capabilities, you may get each plans for $50 per thirty days. For every plan, this month-to-month price covers all the things included within the lists above.

Payment processing charges

In addition to the price of your Helcim plan, you’ll additionally need to pay the precise bank card processing charges. Helcim operates on an interchange-plus pricing construction, which it calls Cost+. The time period Interchange-plus means you pay a selected price plus cents per transaction above interchange (0.25% plus eight cents per transaction, for instance). The interchange price varies relying on the cardboard issuer and might change 12 months to 12 months. With the Cost+ mannequin, Helcim has a price assure, which means it ensures that its margin won’t enhance for the lifetime of your account with them.

The actual Cost+ margin that you just’ll pay relies upon each on your small business (retail vs. e-commerce) and your gross sales quantity. E-commerce companies will usually pay the next price than retail retailers, because of the riskier nature of accepting funds on-line. Additionally, as your gross sales quantity will increase, your Cost+ margin decreases — which means that Helcim affords volume-based processing reductions. That being mentioned, for retail companies, the very best Cost+ margin you’ll pay is 0.25% plus eight cents per transaction. For on-line companies, the very best you’ll pay is 0.45% plus 25 cents per transaction. These “highest rates” will apply to companies processing as much as $25,000 in bank card gross sales per thirty days. The chart beneath reveals how the Cost+ margin decreases as gross sales quantity will increase for retail and on-line companies. As you’ll see on the backside of the chart, Helcim additionally affords a reduced Cost+ price for registered charities.

Source: Helcim


If your small business requires {hardware} to course of funds in-store, you should purchase this gear straight from Helcim. The worth will rely upon which terminal you select — however costs vary from $30 (cell card reader) to $549 (long-range wi-fi terminal). Remember, you possibly can take part in Helcim’s terminal alternative program, when you have a terminal that qualifies. If you want further POS {hardware}, like a money drawer or barcode scanner, you should purchase these from third-party sellers. Helcim lists all suitable {hardware} on its web site. If you’ve got {hardware} and wish to see if it’s suitable with Helcim, you need to use its assist pages or attain out to its customer support staff.

Additional service provider providers

Helcim affords a number of supplemental service provider providers, as nicely. You can add a service provider ID, multi-currency processing, degree 3 knowledge processing and ACH processing, for related prices.

Source: Helcim


Although Helcim doesn’t cost most of the typical charges related to service provider service suppliers, it’s clear concerning the 4 situations by which you’ll incur a price. Dial authorization will incur a two cents price per prevalence. Anytime you should change your small business checking account or enterprise identify, it can value $25. Additionally, when you have a transaction with non-sufficient funds, the price can even be $25. If you might be PCI-non compliant after the 90-day grace interval, you’ll face a $60 price. Finally, when you have a chargeback, you’ll need to pay a $15 price every time.


Transparency might be the most important stand-out ingredient of Helcim, particularly in comparison with different service provider service suppliers. Helcim lists all its pricing data on its web site and breaks down particular person prices for bank card processing and its completely different plans, even providing assets on particular interchange charges. Although the interchange-plus charges might not be probably the most inexpensive for all companies, this clear mannequin is without doubt one of the greatest choices you’ll obtain from a service provider service supplier.

Helcim can be clear about its charges. In truth, it doesn’t cost charges the place many different providers do, like for month-to-month minimums, setup or account cancellation. Additionally, PCI compliance is included as a part of all Helcim plans, which is one other widespread month-to-month value required by different suppliers.

Helcim provides potential and present customers entry to all of its pricing, making a foundation of belief with clients. Most Helcim evaluations on the web speak concerning the firm’s honesty, clear pricing and genuinely useful customer support.

All-inclusive platform

It’s exhausting to say you’ll discover a service provider providers supplier that features as many capabilities as Helcim. Unlike many different cost processing corporations, Helcim offers you with a service provider account, bank card processing, a point-of-sale system, hosted cost pages, invoicing and enterprise administration instruments (the specifics, after all, relying in your plan). Helcim service provider providers actually is all-inclusive, supplying you with one-key entry to the assets you should run your small business.


Pricing can be a possible con. Ultimately, what makes a superb or unhealthy worth for a service provider service supplier is dependent upon your particular enterprise. If you course of the next quantity in month-to-month gross sales, the pricing may really be a constructive for you. However, Helcim’s pricing might be not probably the most cost-effective for smaller companies that course of decrease volumes every month. There are positively decrease interchange-plus charges out there from different suppliers. At the top of the day, you’ll need to weigh the price of the particular processing charges of a service provider service supplier with the options it affords. Again, smaller companies won’t want the entire options Helcim affords and may benefit extra from working with a point-of-sale processor like Square.

Mobile card reader

This might not be a problem for e-commerce companies, however should you’re processing in-person funds and wish to use your cell gadget, the Helcim cell card reader could offer you some pause. Just as Helcim evaluations level out the unbelievable transparency of this supplier, you’ll see this level as a frequent adverse. Helcim’s cell card reader just isn’t EMV compliant, which suggests it solely has swipe studying capabilities and doesn’t accommodate EMV chips. Without this compliance, you might be open to a higher fraud danger when accepting bank cards in individual.

Additionally, to make use of the cell card reader, you need to use the headphone jack — which is problematic when you have a more recent iPhone or iPad mannequin, which now not have the standard headphone jack performance with out an adapter. Although Helcim affords different {hardware} terminals, its cell card reader choice could be problematic should you’re particularly trying for cell gadget capabilities.

Before making your remaining determination, it is clever to discover another choices. In addition to all-inclusive service provider service suppliers, you can also take a look at point-of-sale processors, cost gateways and cost processing corporations relying in your particular wants.


Square is a giant identify on the subject of bank card processing and POS programs for small companies. Square has quite a lot of completely different software program choices — Square Point-of-Sale, Square for Retail, Square for Restaurants and common Square Payments — relying on your small business’s particular wants. The most simple model of the Square Payments software program, Square Point-of-Sale, is free and contains further stock and worker administration capabilities. Regardless of which Square software program you employ, you obtain a free magstripe bank card reader to course of in-person funds. You even have the flexibility to buy different {hardware} choices straight from Square.

All of Square’s bank card processing charges are set, however what you’re really charged is dependent upon your particular person software program, {hardware} and transaction quantity. Although Square charges could be difficult, you’ve got the helpful capacity to plug and play with the completely different Square choices to discover a answer and common value that matches your wants. The complete of Square’s software program and {hardware} choices are on par with Helcim, nevertheless, Square additionally has industry-specific choices, which could be significantly helpful for retail shops and eating places. Furthermore, Square has extra inexpensive choices. If you’re trying for a well known, user-friendly answer for cost processing and wish to select the specifics of what you’re getting, Square is a superb choice.

Payment Depot

For an alternate that extra straight parallels Helcim, you may wish to take into account Payment Depot. Payment Depot is a service provider account supplier that gives a wide range of cost processing choices for your small business, together with a service provider account, cost gateway, digital terminal, POS system and extra. Unlike Helcim’s one-stop-shop platform, nevertheless, lots of Payment Depot’s providers are supplied together with exterior corporations. The greatest distinction between Helcim and Payment Depot is Payment Depot’s distinctive pricing construction.

Payment Depot affords 4 completely different membership plans. With every of those plans you pay a month-to-month subscription price, and Payment Depot affords a no-percentage markup mannequin. This means you’ll pay, for instance, interchange plus 0% plus 15 cents per transaction — as a substitute of paying a proportion plus a cent price for every transaction, you’re solely paying that cent price. The actual price you’ll pay will rely in your subscription (every of which has a most month-to-month processing quantity), however it ranges from 15 cents per transaction to 5 cents per transaction.

Payment Depot doesn’t cost for PCI compliance, early cancellation, setup and has no hidden charges. Payment Depot, although, is missing the enterprise operations and administration instruments which are a part of the Helcim Commerce platform. If you’re feeling that Helcim’s charges are too steep and don’t want its further enterprise instruments, then Payment Depot is perhaps a extra inexpensive choice.

A model of this text was first printed on Fundera, a subsidiary of NerdWallet.



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