HomeFinanceThe Guide to Delta's 'Bags on Time' Guarantee

The Guide to Delta’s ‘Bags on Time’ Guarantee

Delta’s Bags on Time assure is a customer-friendly effort to get luggage from the airplane to baggage declare inside 20 minutes of your arrival for any home flight. While some airways might go away you ready some time within the arrivals space, Delta’s efforts are assured to have you ever on your means rapidly or with some bonus miles in your account if in case you have to wait. It’s a free perk for SkyMiles members, however there are just a few particulars to perceive if you need to benefit from it.

Delta’s checked baggage charges

Of course, it’s a lot simpler to justify checking a bag when you don’t have to pay the $30 payment for the primary one (or $40 for the second). SkyMiles Medallion flyers, premium cabin passengers and people with lively navy standing don’t have to pay for checked luggage.

Does Delta reimburse for delayed baggage?

If your baggage takes greater than 12 hours to be returned to you, you’ll be able to file a declare with the airline. There can also be the choice to get any paid baggage payment refunded, and you can too file for the two,500-mile Bags on Time assure.

What is the Bags on Time assure?

Delta ensures that your checked bag will arrive on the carousel inside 20 minutes of the boarding door being opened otherwise you’re eligible for two,500 bonus miles. Delta’s baggage monitoring methods start the depend from the second the door opens till they’re scanned onto the carousel. It helps to hold a watch on your watch as a result of when you suspect that your bag took greater than 20 minutes, you’ll be able to full an on-line type to request the bonus miles.

Delta.com will robotically approve your declare if the pc (not your stopwatch) exhibits that it took greater than 20 minutes on your bag to arrive with the miles posting to your SkyMiles account shortly afterward. Delta says it may well take up to two weeks for the miles to seem, however many vacationers report that they publish straight away.

Nerdy tip: You can obtain 2,500 miles per route of journey. This implies that the bonus is not multiplied primarily based on the variety of luggage you test, but it surely may assist to test one bag below every particular person’s title in your occasion. Then, if the luggage take greater than 20 minutes, every would obtain the bonus after finishing the shape.

The assure would not apply for outsized or obese luggage or particular objects; this stuff can understandably take longer to offload and transport to the luggage carousel.

Which flights and passengers qualify?

The bag assure is out there for all passengers with a checked bag touring throughout the 50 U.S. states and Puerto Rico. It works on printed fares whether or not paid in money or in SkyMiles. You should be a registered SkyMiles member earlier than taking your flight — you’ll be able to’t join after your bag arrives late to ask for the miles. Your SkyMiles quantity should already be within the reservation. Those crediting miles to one other program aren’t eligible.

This baggage promise would not work on different airline flights, even when they’re companions with Delta or SkyTeam members. The flight should be Delta-operated and Delta-marketed. This implies that the flight should have a DL prefix in entrance of the flight quantity and be operated by Delta or Delta Connection.

If your journey has a number of airways on a home itinerary, the assure nonetheless applies, as long as the ultimate flight you are taking is DL-coded and DL-operated (since that’s the provider that’s delivering the luggage to the carousel).

The assure should be requested on-line inside three days of your flight’s arrival.

Small, however a pleasant gesture

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